30-Day Customer Satisfaction Guarantee

Registered ATHUVIA Customers who purchased eligible products for personal consumption at Customer/MRP price.

The guarantee is a Customer-only benefit. It does not apply to Wellness Associates, Wellness Partners or any business rank, or to purchases made for business use, demonstration, resale, inventory or qualification.

Submit a Satisfaction Guarantee request within 30 calendar days of delivery with your Order Number, Customer ID, product name and reason.

Where applicable, return the remaining product and original packaging as instructed. Reasonable trial use does not invalidate the guarantee — its purpose is to let you experience the product.

Approved requests are refunded to the original payment method or resolved as agreed with you.

Deliberate misuse, abnormal consumption, fraud, resale or repeated abuse of the guarantee is not eligible.

The guarantee is non-transferable and applies per eligible order.